Valet Parking Operations Manager
Company: United Valet Service
Location: Houston, Texas
Overview
United Valet Service is a hospitality-focused valet parking company providing professional valet operations for restaurants, hotels, and hospitality-driven destinations. We are seeking an experienced Valet Parking Operations Manager with a strong background managing valet parking accounts, particularly high-volume restaurant and hospitality environments.
Core Responsibilities
Oversee day-to-day valet parking operations across multiple restaurant and hospitality accounts in the Houston market.
Act as the primary client contact for restaurant owners, general managers, hotel leadership, and asset managers.
Recruit, hire, train, schedule, and manage valet supervisors, leads, and attendants.
Ensure consistent execution of service standards, appearance standards, and guest engagement expectations.
Manage labor planning, scheduling accuracy, and payroll review to maintain operational efficiency.
Conduct regular site visits, spot checks, and operational audits.
Resolve guest complaints, service breakdowns, and on-site issues quickly and professionally.
Oversee incident reporting, claims documentation, and coordination with insurance and internal leadership.
Enforce safety procedures, key control policies, and proper vehicle handling protocols.
Partner with senior leadership on account performance, staffing strategy, and client retention.
Required Experience
Minimum of 5 years of valet parking operations management experience.
Extensive experience managing valet services for restaurants, hotels, or hospitality-focused venues.
Deep understanding of the Houston hospitality and valet parking service industry.
Proven ability to manage multiple valet accounts simultaneously.
Direct experience leading supervisors and front-line valet teams in fast-paced, guest-facing environments.
Strong understanding of curb flow management, peak-period staffing, and service recovery.
Skills and Competencies
Strong leadership presence with an accountability-driven management style.
Excellent verbal and written communication skills.
High attention to detail and consistency in service delivery.
Ability to make sound decisions under pressure in live operating environments.
Comfortable with scheduling systems, payroll review, and basic operational reporting.
Schedule and Work Environment
Full-time position.
Evenings, weekends, and holidays required based on restaurant and hospitality account needs.
On-site presence across multiple Houston-area locations is required.
Compensation and Benefits
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and paid holidays.
Non-Negotiable Requirement
Candidates must have direct, hands-on valet parking operations experience within restaurant or hospitality settings. Applicants without this background will not be considered.
...Critical Illness, and Hospital Insurance ~ Pet Insurance for Your Furry Family Members ~ Loyalty Program Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More ~ Low-Cost Gym Membership ~ NEW! David A. Siegel Legacy Scholarship ...
...talented individuals. Job Summary Our client is seeking a detail-oriented Back Office Analyst to support mid- and back-office treasury operations, including settlements, bank account administration, and financial controls. This role is responsible for executing...
...or GEDPreferred* AA or Bachelor's Degree* Work experience in Customer Service in the Hospitality Field* Experience with hotel operation systemsAperture Hotels is an established hotel management company with a management portfolio of well-known brands including...
...work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience... ..., including answering and directing phone calls, filing, data entry and billing Process over, short, and damaged freight and related...
...in delivering a safe and welcoming environment. Stationed at key entry points or high shortage areas, your visible presence helps deter... ..., secure, and service-driven shopping experience. This entry level role goes beyond traditional security - it's about presence with...