Remote Customer Service Associate-ADF Job at ADF Medical Services Inc., Westlake, OH

WWErc0FraHpxLzhqTnpkYUtjUTVFUmFTVEE9PQ==
  • ADF Medical Services Inc.
  • Westlake, OH

Job Description

Remote Customer Service Associate ADF Medical Services Inc.

We're looking for a friendly, reliable Remote Customer Service Associate to support our patients and clients from the comfort of your home. If you're a people person with great communication skills, this role is for you.

Role: Remote Customer Service Associate
Department: Customer Support  
Location:
Fully Remote T
Type: Full-Time / Part-Time

What You'll Do:

  • Handle inbound calls, emails, and/or chat inquiries from patients and clients
  • Assist with appointment scheduling, billing questions, and service information
  • Accurately document all interactions in our system
  • Escalate issues to the right team when needed
  • Maintain patient confidentiality in accordance with HIPAA guidelines

What We're Looking For:

  • 1–2 years of customer service experience (remote experience is a plus)
  • Strong verbal and written communication skills
  • Reliable internet connection and a quiet home workspace
  • Basic computer proficiency and ability to learn new systems quickly
  • Healthcare or medical background is a plus but not required

What We Offer:

  • Competitive pay
  • Health, dental & vision benefits (full-time employees)
  • Paid time off & paid holidays
  • Flexible scheduling options
  • Career growth opportunities within ADF Medical Services

Job Tags

Remote job, Full time, Part time, Flexible hours

Similar Jobs

L&M Fleet Supply

Department Head (Clothing) - Detroit Lakes Store Job at L&M Fleet Supply

 ...Department Head (Clothing ) Our Perfect Match: We are looking for someone who loves to merchandise various products, loves to communicate with customers & likes to have fun at work, while getting things done. Previous experience and/or knowledge of clothing products... 

LifeKey Health LLC

Patient Care Aide/CNA/GNA Job at LifeKey Health LLC

 ...The Personal Care Aide/CNA/GNA provides essential personal care and support services to clients in their homes, enabling them to maintain...  ..., mental, or emotional condition to the supervising nurse in a timely manner. Document services provided accurately and... 

Farm Job Search

House and Estate/Farm Manager COUPLE Job at Farm Job Search

 ...House and Estate/Farm Manager COUPLE (6607) Location: Spring Hill, Tennessee JobNumber: 6607 We are a semi-retired couple living on a beautiful rural estate located in Middle Tennessee, USA, with fields and fields of lavender, Brazilian horses, a small flock of... 

SP Plus

Hotel Valet Attendant Job at SP Plus

 ...the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with tickets machines apps or...  ...back our most valuable asset time. Responsibilities Role: Valet Attendant - All Shifts Pay rate: $10.98/hr tips We are... 

TekWissen LLC

Injection Molding Operator - Shift 3 Job at TekWissen LLC

 ...healthcare markets. Specializing in Infusion Therapy, Vascular Access, Vital Care, and Specialty Products & Services. Position: Injection Molding Operator - Shift 3 Location: Dublin,OH 43016 Duration: 12 Months Job Type: Temporary Assignment Work Type:...