Job Description

Document Imaging Specialist

JOB-10046938

Anticipated Start Date

July 13, 2026

Location

Wilmington, DE

Type of Employment

Contract Hire

Employer Info

Our client is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. They are nationally recognized as a great place to work and the best health system to work for in the United States. Rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek, and other national quality ratings. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, they are shaping the future of health care.

Job Summary

We are looking for individuals to join our client’s team as Document Imaging Specialist. In this role, you will support the preparation for the Epic EMR implementation by ensuring timely scanning and indexing of medical records. You will be responsible for preparing and scanning medical records received by HIMS, performing quality checks to ensure accurate and complete scanned images, and maintaining an efficient document imaging system. You will also ensure records are properly prepared for transport to an offsite vendor for document preparation, scanning, and import into the imaging system.

Job Description

• Coordinates daily Document Imaging functions and delegates work assignments to the Document Imaging staff.
• Keeps Supervisor informed of status of work, potential issues and concerns.
• Coordinates work schedules and workflow of all Document Imaging staff at Company to assure timely processing of records.
• Responsible for activities associated with timely chart collection, accounting for records through the chart tracking system, retrieval of missing records or parts of records, record preparation for scanning and indexing for in-house processing
• Inform HIMS management staff and nurse managers of issues or concerns with retrieving records and completing event reports when necessary.
• Maintains communication with Nurse Managers, Ambulatory Offices and internal departments.
• Monitors the location of records in the chart tracking system, volume of batches to be indexed in Cerner Work Queue Manager as well as Solarity workbaskets.
• Documents and information about appropriate staff and management of issues or concerns.
• Completes patient matching for direct messages sent to Power Chart Message Center from external facilities/providers.
• Prep/scan/index records in absence of the document imaging clerk.
• Works with departmental and interdepartmental employees to aid in the timely processing of records
• Assists with regular quantitative and qualitative reviews in all Document Imaging areas including accurate performance of check-in process, preparation of records for scanning, record scanning and import of records.
• Assists with support of scanning activities including timely completion of scanning priority records.
• Collaborates with the HIMS MPI team to correct images in the EHR.
• Responsible for validating and completing requests for corrections to scanned images stored in the electronic document imaging system.
• Responsible for quality checking scanned patient records for accurate indexing of documents and scanned image quality.
• Assists in training/cross training employees. Provides input on performance appraisals and participates in improving employee performance.
• Maintains thorough knowledge of company's Care Policies and departmental policies, procedures and systems.
• Recommends changes to policies and procedures as warranted to assist staff in meeting the demands of the Document Imaging area.
• Utilize general office equipment and computer systems/software applications necessary to perform job functions.
• Uses Microsoft, Cerner/Oracle, Solarity applications, as well as other computer applications for proper routing of records and tracking account status.
• Perform assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

Skills Required

• Minimum of 2 years of document imaging experience, preferably in the HIM department. In lieu of direct document imaging experience, an associate degree or higher from an accredited HIM program is required.
• Ability to demonstrate strong leadership qualities.
• Knowledge of medical record content.
• Ability to direct and delegate tasks to others.
• Ability to organize work while managing multiple priorities.
• Ability to communicate effectively and efficiently in both verbal and written form.
• Bending, stooping, lifting, reaching, carrying records not more than 20-25 lbs. Pulling and pushing carts of records not more than 28 lbs.

Education/Training/Certifications

•   High school graduate equivalent

Additional Requirements

• Shift Time: 7am start (8 hrs/day)

Pay rate

• $21.00 per hour

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law

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