Job Description

HIRING IMMEDIATELY – CALL CENTER WFH IN THE USA

Are you a Call Center Representative with a passion for helping people? Would you like to start a position from the comfort of your home? APPLY TODAY.

Location : Remote in the USA.

Shift : Between 8am – 8pm EST

Pay Rate : $18 - $19/hour  

What you will be doing:

• Processing routine and complex inquiries to provide high quality service to internal and external customers
• Handling inquiries involving group life, disability and absence including claims, medical  underwriting, and continuation of coverage 
• Handling first notices of loss for group life, disability and absence claims via telephone and  non-phone channels of work

The right candidate will have:

• 6 months of Contact Center or CSR experience
• Ability to handle tough conversations
• bilingual Spanish/ English preferred
• Insurance industry knowledge
• Proven ability to navigate through multiple systems and applications 
• Data entry skills

TO APPLY: Email Resume to: claudia.mendoza@randstadusa.com

If this job is not for you, feel free to refer a friend.

Skills

• Call Center
• Telephone Etiquette
• Call Center Support
• Insurance
• Empathy
• CRM
• contact center
• Customer Service
• Customer support
• answering calls
• Active Listening

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Permanent employment, Temporary work, Work experience placement, Immediate start, Remote work, Shift work

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